Shipping policy

Shipping Policy

Effective Date: 10 July 2026

Thank you for shopping with Cartify. We are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy to understand how we process, ship, and deliver your orders.

1. Order Processing

  • All orders are processed within 1-2- days after payment confirmation.

  • Orders are processed only on business days (excluding weekends and public holidays).

  • During peak seasons, sales, or holidays, processing times may be slightly longer.

Once your order has been processed and dispatched, you will receive a confirmation email or SMS with your shipping details.

2. Shipping Methods

We offer the following shipping options, depending on your location and product availability:

  • Standard Shipping

  • Express Shipping (where available)

  • Cash on Delivery (COD), if offered for your location

Available shipping methods will be displayed during checkout.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Order Processing: 1-2 days

  • Standard Shipping: 2-3 days

  • Express Shipping: 1-2 days

Delivery estimates begin after your order has been processed and shipped.

Please note that delivery times are estimates and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.

4. Shipping Costs

Shipping charges are calculated during checkout and will be displayed before payment.

  • Standard Shipping: 5-50 Rs

  • Express Shipping: 60-80 Rs

  • Free Shipping: Available on orders above 1999 Rs

Applicable taxes or additional charges, if any, will be shown during checkout.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable).

You can use this tracking number to monitor the status of your shipment through the courier's tracking page.

If you do not receive your tracking information within 2-3 days, please contact us at bableesingh35@gmail.com.

6. Delivery Issues and Delays

While we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:

  • Adverse weather conditions

  • Public holidays

  • Natural disasters

  • High order volumes

  • Courier service disruptions

  • Government restrictions or regulations

  • Incorrect or incomplete shipping addresses provided by the customer

If your order is significantly delayed, we will make every effort to keep you informed and assist in resolving the issue.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect or incomplete address results in a failed delivery, additional shipping charges may apply for re-dispatching the order.

Please contact us immediately if you notice an error in your shipping information after placing an order.

8. Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

To help us investigate the issue, please provide:

  • Your order number

  • Photos of any damaged items or packaging (if applicable)

  • A description of the issue

We will work with our shipping partners to resolve the matter as quickly as possible.

9 National Shipping

At this time, Cartify ships only within India. We do not currently offer international shipping.

10. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Cartify

Email: bableesingh35@gmail.com

Customer Support Hours: 10-7 PM

We are happy to assist you and will respond as promptly as possible.